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Terms & Conditions

AGE OF CONSENT

To purchase any products at www.twisted-miss.co.uk you must be at least 18 years of age or have the legal right to purchase and possess adult products in your area, country or community. You should not purchase anything from our website if you are offended by any adult material or merchandise. By choosing to enter www.twisted-miss.co.uk you have released and discharged Twisted Miss from all liability which could arise from the use of this website.

PRODUCTS

All items sold through www.twisted-miss.co.uk are sold as 'novelty products'. The vendor Twisted Miss cannot be held responsible for any injury caused by improper use of anything sold on this website. Until the goods supplied by Twisted Miss are paid for in full they remain the property of us as the vendor. Please also see our Returns Policy.

SECURITY

A secure checkout through Nochex is provided for the protection of sensitive customer information such as all personal and credit card details. For your complete discretion all credit and debit cards will be charged in the name of Nochex. We also have an SSL certificate supplied by Comodo for the total security of your shopping experience with Twisted Miss.

POSTAGE AND DELIVERY

Please be extra careful when completing your delivery address details. Twisted Miss cannot be held responsible for orders that have been delayed due to incorrect address information being supplied by the buyer when ordering. If for any reason there are any postage shortages or damaged products, they must be reported to us within 3 days of the delivery date. All goods are supplied with a warranty (faulty goods can only be exchanged not refunded once outside of our 14 day satisfaction guarantee). Please see our Delivery Policy for full details.

COPYRIGHT

Material on www.twisted-miss.co.uk must not be copied, republished, reproduced, downloaded, posted, downloaded, transmitted or broadcast in any way without our permission. All material on this website is the copyright property of Twisted Miss.

PRICE GUARANTEE

Twisted Miss always want to provide our customers with value for money. We are one of the most competitively priced adult websites in the UK, but occasionally you may find a product cheaper elsewhere. We will match the price that you have found but only on the condition that the product has been found on a UK based website, is in stock and ready for immediate dispatch on that website and is not an online auction website such as ebay.

DATA PROTECTION

Twisted-Miss.co.uk is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent. Our Data Protection Registration Number is ZA008563

COMPLAINTS

Customers can contact us via telephone 0800 4118877 or via email using info@twisted-miss.co.uk. If preferred you can also contact us in writing using the following address:

Complaints
Twisted Miss
16A Long Drive
Meadway
Berkhamsted
Herts
HP4 2PN

Please provide us with as much information as possible if contacting us via email or post or have your details to hand when phoning. Your order number will be helpful when having to deal with any queries you may have.

PROMOTIONS AND DISCOUNT CODES

From time to time Twisted Miss run promotions and offer customers Discount Codes. We reserve the right to end these promotions and cancel any Discount Codes provided at any time. If a customer has more than one Discount Code, please ensure that the code with the highest value is used as codes cannot be combined.

DISCLAIMER

All models seen on www.twisted-miss.co.uk ae are over the age of eighteen. Goods or packaging may differ very slightly from those seen on the website. We cannot be held responsible for any errors or interruptions that may occur on the website. Twisted Miss will respond to all customer emails within 24 hours. However, most emails will be answered within 1 hour. If for any reason we cannot answer your telephone call, please leave a message and we will call you back within 30 minutes. All prices shown on our website are in GBP Sterling and are inclusive of VAT.

TERMS ACCEPTANCE

Your use of www.twisted-miss.co.uk constitutes your acceptance of our terms and conditions which take effect on the date which you first use this website. If you are offended by any of the material on this website then you are free to leave at any time.

These Terms and Conditions do not affect your statutory rights.